Beyond Regulation: The Persistence of Precariousness in the Labor Model of Home Delivery Platforms. The Case of Just Eat Takeaway
pdf (Español)
html (Español)
epub (Español)
xml (Español)

Keywords

precariousness
platforms
rider law
algorithms

How to Cite

Montañés Grado, M., & Prieto Arratibel, A. (2025). Beyond Regulation: The Persistence of Precariousness in the Labor Model of Home Delivery Platforms. The Case of Just Eat Takeaway. International Journal of Organizations, (35), 167–189. https://doi.org/10.17345/rio35.487

Funding data

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...

Abstract

Critical studies on platform capitalism have expressed concern about the evasion of formal employment responsibilities by digital platforms through business models that rely on independent contractors. This model has been widely contested by social actors, who have accused the platforms of establishing relationships of bogus autonomy. The Spanish case is a paradigmatic context for the study of these debates, as it was the first country in the European Union to presume the employment nature of delivery activities. This article contributes to the literature on precariousness in the platform economy by exploring a case that has not yet received much attention: the salaried model of delivery platforms. Methodologically, it draws on a qualitative approach that combines documentary analysis with interviews with two workers and one trade unionist. The article reveals that, if we adopt a multidimensional perspective on precariousness, the salaried work model reproduces certain manifestations of social insecurity that tend to accentuate the vital precariousness of delivery activities and their workers.

https://doi.org/10.17345/rio35.487
pdf (Español)
html (Español)
epub (Español)
xml (Español)

References

Altenried, M. (2021). Mobile workers, contingent labour: Migration, the gig economy and the multiplication of labour. Environment and Planning A: Economy and Space, 0308518X2110548. https://doi.org/10.1177/0308518X211054846

Báez Melián, J. M., Bergua Amores, J. A., Casas Cortés, M., Gracia Bernal, A., & Moya Santander, L. (2023). De la precariedad económica a la vulnerabilidad existencial. Notas para una ampliación de paradigma. Digithum, 29, 1-11. https://doi.org/10.7238/d.v0i29.394169

Baril, É. (2023). Citizen‐rentier ‐ship: Delivering the Undocumented to Labour Platforms in Paris. Antipode, 56(4), 1132-1151. https://doi.org/10.1111/anti.13009

Bergua, J. Á., Montañés, M., & Báez, J. M. (2023). Riders, algoritmos y negociación de la realidad. Empiria. Revista de metodología de ciencias sociales, 59, 81-102. https://doi.org/10.5944/empiria.59.2023.37939

Bourdieu, P. (1999) Contrafuegos. Reflexiones para servir a la resistencia contra la invasión neoliberal. Barcelona: Editorial Anagrama.

Burgess, J., & Campbell, I. (1998). Casual Employment in Australia: Growth, Characteristics, a Bridge or a Trap?, The Economic and Labour Relations Review, 9(1), 31-54. https://doi.org/10.1177/103530469800900102 (Original work published 1998)

Butler, J. (2004). Precarious Life. The Powers of Mourning and Violence. Verso.

Cant, C. (2019). Riding for Deliveroo: Resistance in the New Economy. Cambridge. Polity.

Casas-Cortés, M. (2014). A Genealogy of Precarity: A Toolbox for Rearticulating Fragmented Social Realities in and out of the Workplace. Rethinking Marxism, 26(2), 206-226. https://doi.org/10.1080/08935696.2014.888849

Casas-Cortés, M., Moya Santander, L., & Piñeiro Aguiar, E. (2023). Algoritmos de reconocimiento facial entre repartidores en España: Vigilancia y complicidad con las prácticas de subarriendo y uso compartido de cuentas personales. Disparidades. Revista de Antropología, 78(1), e001c. https://doi.org/10.3989/dra.2023.001c

Casas-Cortés, M. (2025). More than a glitch in the platforms: Precarious migratory status and other structural anomalies in app-based food delivery. Focaal, 1-16. https://doi.org/10.3167/fcl.2025.0123OF1

Carrasco, C. (2014). La economía feminista : ruptura teórica y propuesta política. En C. Carrasco (ed.), Con voz propia: la economía feminista como apuesta teórica y política. Madrid: La Oveja Roja.

Castel, R. (1997). La metamorfosis de la cuestión social. Una crónica del salariado. Barcelona: Paidós.

Collectif Rosa Bonheur (2019). La ville vue d’en bas. Travail et production de l’espace populaire. Paris: Éditions Amsterdam.

De la Garza, E. (1999). ¿Fin del Trabajo o Trabajo sin fin?. En Castillo, J. (ed.) El trabajo del futuro (pp.75-91). Madrid: Universidad Complutense de Madrid.

Denzin, N. K. (1978). The Research Act. 2d ed. New York: McGraw-Hill.

Diez, F., Corredor, F. & Soto, N. (2024). Espacios de gobernanza y control algorítmico en las plataformas de reparto. Scripta Nova. Revista electrónica de Geografía y Ciencias Sociales, 28(1), 17-48. https://doi.org/10.1344/sn2024.28.41537

Drahokoupil, Jan (2015). Introduction. In J. Drahokoupil (ed.) The outsourcing challenge: organizing workers across fragmented production networks. Brussels: European Trade Union Institute, ISBN 978-2-87452-366-3., Available at SSRN: https://ssrn.com/abstract=2631050

Doogan, K. (2015). Precarity — Minority Condition or Majority Experience?. In D. della Porta (Ed.), The New Social Division Making and Unmaking Precariousness (pp. 43-62). (Palgrave Studies in European Political Sociology). Palgrave Macmillan. https://doi.org/10.1057/9781137509352

ESADE. (2022). Ley Rider. Un año después. https://itemsweb.esade.edu/wi/research/Foro-Humanismo-Tecnologico/221027_Informe_LeyRider_FHTEsade.pdf

Faraoun, A. (2024). Theorizing Labor in the Platform Economy: Labor Restructuring in Historical Perspective. Sociology Compass, 18(11), e70018. https://doi.org/10.1111/soc4.70018

Griesbach, K., Reich, A., Elliott-Negri, L., & Milkman, R. (2019). Algorithmic Control in Platform Food Delivery Work. Socius: Sociological Research for a Dynamic World, 5, 237802311987004. https://doi.org/10.1177/2378023119870041

Hester, H. & Srnicek, N. (2024). Después del trabajo. Una historia del hogar y la lucha por el tiempo libre. Ciudad Autónoma de Buenos Aires: Caja Negra.

Hidalgo, K. (2020). Habitando las economías de plataforma. El ser mujer repartidora en Uber Eats y Glovo en Quito. Akademia. Revista Internacional y Comparada de Derechos Humanos, 3(1), 329-372

Kim, T. W. (2018). Gamification of Labor and the Charge of Exploitation. Journal of Business Ethics, 152(1), 27-39.https://doi.org/10.1007/s10551-016-3304-6

Lorey, I. (2016). Estado de inseguridad. Gobernar la precariedad. Madrid: Traficantes de sueños.

Martínez, F. J., & Bertolini, A. (2024). Fairwork Spain ratings 2024: A long way to go for labour protection in the platform economy. Fairwork. https://fair.work/en/fw/publications/fairwork-spain-report-2024/

Mendonça, P., Kougiannou, N. K., & Clark, I. (2023). Informalization in gig food delivery in the UK: The case of hyper‐flexible and precarious work. Industrial Relations: A Journal of Economy and Society, 62(1), 60-77. https://doi.org/10.1111/irel.12320

Mezzadra, S., & Neilson, B. (2013). Border as method, or, the multiplication of labor. Duke University Press

Narotzky, S. & Besnier, N. (2014). Crisis, value and hope: Rethinking the economy. An introduction to supplement 9. Current Anthropology, 55(9), 4-16

Pérez Orozco, A. (2014). Subversión feminista de la economía. Aportes para un debate sobre el conflicto capital-vida. Madrid: Traficantes de sueños.

Popan, C. (2024). The fragile ‘art’ of multi-apping: Resilience and snapping in the gig economy. Environment and Planning A: Economy and Space, 56(3), 802-815. https://doi.org/10.1177/0308518X231209984

Precarias a la Deriva (2004). A la deriva por los circuitos de la precariedad femenina. Madrid: Traficantes de sueños.

Riesco-Sanz, A. (2016). Trabajo, independencia y subordinación. La regulación del trabajo autónomo en España. Revista Internacional De Sociología, 74(1), e026. https://doi.org/10.3989/ris.2016.74.1.026

Rodríguez-Piñero Royo, M. (2023). Ley Rider dos años después: Enseñanzas de una experiencia particular. Revista de Estudios Jurídico Laborales y de Seguridad Social (REJLSS), 7, 13-35. https://doi.org/10.24310/rejlss7202317604

Rolle, P. (2005). El trabajo y su medida. En García, J., Lago, J., Meseguer, P., y Riesco, A. (Eds.). (2005). Lo que el trabajo esconde. Materiales para un replanteamiento del análisis sobre el trabajo. (pp.119-128). Madrid. Traficantes de sueños.

Sanz De Miguel, P. (2019). Falsos autónomos y falsos becarios: Una aproximación institucional al caso español. Cuadernos de Relaciones Laborales, 37(1), 67-89. https://doi.org/10.5209/CRLA.63820

Sanz De Miguel, P., Casas-Cortés, M. I., Prieto Arratibel, A., & Arasanz Díaz, J. (2023). El empleo irregular tras la Ley Rider: ¿nueva regulación, idénticas estrategias empresariales? Revista Española de Sociología, 32(3), a177. https://doi.org/10.22325/fes/res.2023.177

Schaupp, S. (2022). Algorithmic Integration and Precarious (Dis)Obedience: On the Co-Constitution of Migration Regime and Workplace Regime in Digitalised Manufacturing and Logistics. Work, Employment and Society, 36(2), 310-327. https://doi.org/10.1177/09500170211031458

Schor, J. B., Attwood-Charles, W., Cansoy, M., Ladegaard, I., y Wengronowitz, R. (2020). Dependence and precarity in the platform economy. Theory and Society, 49(5-6), 833-861. https://doi.org/10.1007/s11186-020-09408-y

Shapiro, A. (2018). Between autonomy and control: Strategies of arbitrage in the “on-demand” economy. New Media & Society, 20(8), 2954-2971. https://doi.org/10.1177/1461444817738236

Soto Aliaga, N. (2023). Riders on the storm. Trabajadores de Plataforma de delivery en lucha. Madrid: La Laboratoria.

Srnicek, N. (2018). Capitalismo de plataformas (1a ed). Caja Negra

Standing, G. (2013). El Precariado. Una nueva clase social. Barcelona: Pasado y Presente

Tassinari, A., & Maccarrone, V. (2020). Riders on the Storm: Workplace Solidarity among Gig Economy Couriers in Italy and the UK. Work, Employment and Society, 34(1), 35-54. https://doi.org/10.1177/0950017019862954

Van Doorn, N., Ferrari, F., & Graham, M. (2022). Migration and Migrant Labour in the Gig Economy: An Intervention. Work, Employment and Society, 37(4), 1099-1111. https://doi.org/10.1177/09500170221096581

Van Doorn, N. & Vijay, D. (2024). Gig work as migrant work: The platformization of migration infrastructure. Environment and Planning A: Economy and Space, 56(4), 1129-1149. https://doi.org/10.1177/0308518X211065049

Vieira, T. (2023). Platform couriers’ self‐exploitation: The case study of Glovo. New Technology, Work and Employment, 38(3), 493-512. https://doi.org/10.1111/ntwe.12272

Vieira, T., & Mendonça, P. (2024). The times, are they changing? Examining platform companies’ chameleonic labour process as a response to the Spanish Ley Rider. Socio-Economic Review, https://doi.org/10.1093/ser/mwae066

Vosko, L. F. (2009). Managing the Margins: Gender, Citizenship, and the International Regulation of Precarious Employment. Oxford University Press. https://doi.org/10.1093/acprof:oso/9780199574810.001.0001

Woodcock, J., & Johnson, M. R. (2018). Gamification: What it is, and how to fight it. The Sociological Review, 66(3), 542-558. https://doi.org/10.1177/0038026117728620 (Original work published 2018)

Woodcock, J., & Graham, M. (2020). The gig economy: A critical introduction. Polity.Cambridge ; Medford, MA

Wright, E. (2018). Comprender las clases sociales. Barcelona: Akal.

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Copyright (c) 2025 International Journal of Organizations