The Demand-Control-Social Support as a moderator variable between Job Characteristics and Engagement
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Keywords

Job characteristics
Personality
Engagement
Demand, Control and Social Support model

How to Cite

Serrano-Fernández, M. J., Macip-Simó, S., Boada-Cuerva, M., Assens-Serra, J., & Boada-Grau, J. (2026). The Demand-Control-Social Support as a moderator variable between Job Characteristics and Engagement. International Journal of Organizations, (36), 103–122. https://doi.org/10.17345/rio36.481

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Abstract

Background: The objective of the present study is to analyze if the variables of the Demand-Control-Social Support model moderate between the characteristics of the job position (JDS) and Engagement. Method: The multi-occupational sample of 302 Spanish employees (64.9% men, 35.1% women) was obtained through non-probabilistic sampling and the data collected were processed with the SPSS 27.0 program.Results: Statistically significant correlations were found between the JDS and Engagement factors, as well as between Demands, Control and Social Support and Engagement. Finally, the empirical evidence indicates that Demands, Control and Social Support have a moderating role between some dimensions of the job and the Engagement shown, in the sense that Demands, Control and Social Support (understood as a quantitative variable) affect the intensity of the relationship between the characteristics of the job (predictor variable) and engagement (criterion variable). Conclusions: The best moderators are Demand and Social Support, since they moderate the relationship between various factors of the JDS and the Engagement. This is important because, if workers can improve these characteristics, they will show a higher level of Engagement in their jobs.

https://doi.org/10.17345/rio36.481
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References

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